Store

Yes — every product in The Upgrade Store is part of a limited-edition design, created exclusively for members of The Upgrade Club. Once we retire this range, we won't be reviving it. When it’s gone, it’s gone.

All items are made to order — we don’t hold stock or inventory.

• Production time ranges from 1 to 3 business days, depending on the product.

• Shipping times are approximately:
    • U.S. orders: 2–5 business days
    • International orders: 10–30 business days

Please note that shipping times may vary due to carrier delays, location, or customs.

All merchandise is made to order in the United States by trusted production partners. Some components are sourced globally, but your item is embroidered or printed just for you once your order is placed — not pulled from a shelf. This approach reduces waste, minimizes overproduction, and keeps things intentional.

Because each piece is made to order and we don’t hold inventory, returns and exchanges aren’t possible. We recommend reviewing sizing details, product specs, and phone model options carefully before placing your order.

We want you to love your order. If your item arrives damaged or with a production flaw, please contact us at [email protected] within 7 days of receiving it. We’ll review your case and do our best to make it right.

Yes — we ship worldwide. International delivery may take longer and can be subject to customs processing or import duties depending on your country.

Each listing includes product dimensions and fit notes. We recommend reviewing the size guide before ordering. If you're between sizes or prefer a relaxed fit, we suggest sizing up.

Each listing includes specific care instructions. In general:

• Clothing and totes: Cold wash, low heat dry, or air dry

• Drinkware and accessories: Hand wash is preferred to preserve print and finish

• Candles and notebooks: Spot clean only, handle with care